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Response from supplier:
Dear friends,
Thank you so much for your feedback and for your order.
We’re truly sorry that the shipping time was longer than expected. As we discussed before shipping, due to [reason, e.g. production schedule/customization/warehouse queue], the handling time was slightly longer than usual. We really appreciate your patience and understanding during that time.
We hope the sample arrived safely and met your expectations.
We always strive to improve our service and ensure the best possible experience for our customers.
If you are happy with the product overall, we would be sincerely grateful if you could consider updating your review. Your feedback means a lot to us, and it helps other customers better understand our service.
Thanks again for your support and understanding. We look forward to a long-term partnership.
Best regards,
Linna
20 Apr 2025